Welcome to the City of Guelph Water Bill Portal
Sign Up or Log In To:
- Get your Water Billing Information or Account Balance.
- Sign up, change or cancel Pre-Authorized Payment Plans.
- Print a copy of your Bill.
- Sign up for E-billing (electronic billing).
Already Have A Profile:
Log inNo Profile? Sign Up Here
You will need a recent bill which will have your account number to verify your identity.
Collection of Personal Information
The City of Guelph collects and uses your personal information to communicate with you and manage your account. Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of MFIPPA. The City uses a cloud-based third-party service provider to administer the portal. Your email will be used to manage your account with this third-party service provider. For questions regarding the collection, use or disclosure of this personal information please contact the City's Information and Access Coordinator by phone at 519-822-1260 extension 2349 or email privacy@guelph.ca privacy@guelph.ca.